Online Shopping Product Information Delivery Changing or Refunding Gifts Care and Maintenance My Account |
A: If you wish to cancel or modify the paid order, please contact us as soon as possible. Except for stockout, network transmission breakdown and other special reasons, most orders will be handled imm
A: Currently the single order is only available for one payment method.
A: The user can pay the product price and relevant freight in an order through Alipay and WeChat payment. Please note that we may not be available for pay on delivery under certain circumstances. Plea
A: There are no discounts or special offers on the official website. Thank you for following the official website.
A：You can contact the customer service consultant for more information concerning consultation about any product.
A: The official website provides a full range of products, including handbags, wallets, clothing, accessories. You can c...
A: Given the difference among delivery modes and delivery regions, the delivery time will be different. Please refer to ...
A: For now, we are not available for pickup at exclusive shops with online shopped products. We deliver products to home...
A: If you wish to modify your delivery address, please contact us as fast you can. For orders that have been delivered, ...
A: After delivery, we will send a message to the mobile phone number you provided when you placed the order, and you can...
A: The customer shall contact the customer service department by telephone to state their intention to return the produc...
A: That customer returning products using no-hassle return policy within seven (7) days from the date of delivery is ava...
A: Please contact the customer service department by telephone to consult relevant returning matters within fourteen (14...
A: You can enter the gift note at checkout and hide the order price. All orders will be wrapped with gift packaging.
A: According to relevant laws of customer protection, VETEMENTS shall take necessary measures to ensure the quality of p...
A: You can login and enter the page of “My Account” to modify/delete relevant information.
A: You can click into the page of “Create an Account” and enter your mobile phone number and relevant information to cre...
A: You can enjoy the following benefits if you register as a member of the official website: (1) Save multiple delivery ...
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